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Maintenance

Because your business never stops, our IT services experts are on hand 24/7.

You want your network infrastructure, and your investment, working hard for you around the clock – in an efficient and uninterrupted way.

So, you need a partner that offers proactive IT support to resolve any issues you have both quickly and effectively. Our IT management and maintenance services can be tailored to your specific needs and you’ll benefit from a single point of contact whenever you need us, day or night.

Our team of highly skilled engineers will maximise your uptime.

Experts in all areas of network infrastructure, our team is ready to support you and get you back up and running as quickly as possible. We understand how to work with the industry’s leading technical assistance centres to give you the very best maintenance and IT support. Simply put, we offer you a true end-to-end IT management service.

Maintenance

Continual IT Support

If you struggle with ongoing software issues, our easy-to-understand support packages will give your hardware the support it needs. We also provide you with an overlay for all direct or indirect service packages. This gives you peace of mind that you have all the IT support you need, whenever you need it.

On-site Engineers

Your critical hardware and applications need to be available 24/7. If you need qualified engineers to manage your on-site hardware replacements for specific components of your network infrastructure, we have a number of options to support you. Our engineers can also deploy and maintain any multi-vendor solutions you require.

Software updates

Your most important IT problems are addressed using Cisco’s state-of-the-art ONE software. Cisco ONE is a flexible way for you to purchase software for your data centre, WAN and it enables you to easily access domains. Forget complicated buying, managing, and upgrading your network and infrastructure software – Cisco ONE makes it a lot easier. Cisco ONE comes in one consolidated software product instead of separately priced pieces of software meaning a single licence is tied to the lifetime of your hardware, offering much more flexibility.

IT support, backed by SLA

Our IT support centre can assist you with any hardware or software faults, anytime. From the first time you pick up the phone through to your resolution, you’ll get a single point of contact throughout your case. We’re dedicated to providing the very best customer experience to you every step of the way.

 

OUR PARTNERS

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